Other Corporate Programs
Competency Development Program
The ability to lead is an essential core competency needed to drive performance within any organization. However, the actual knowledge, skills and attitudes needed to lead either the self or others depends on various factors that affect the individual. These factors include but are not limited to:
- A person’s awareness of his own values and how these values align with that of the organization he is in.
- The number of people he is leading/managing (i.e. Self, Small Team, Large Organization).
- The level and quality of leadership skills the person already possesses.
Defining the exact competencies needed, and striking the right balance among these is a challenge most organizations face as they forge into developing their people into becoming better leaders.
The Leadership Development Program of PPL Developers Consultancy outlines various competencies that allow any member to increase their positive influence within their organization.
At the very base, one has to learn how to lead the self. Only through this, will he be able to get others to follow him. However, as responsibilities grow, the opportunity for face-to-face leadership decreases, thus the need for competencies that create the cutting edge in the leader’s business environment.
The following are the various competencies that PPL Developers Consultancy bases the development of your people into better leaders. However, the amount of time spent developing these competencies may vary depending on the need of your organization.
- Training Trainers
- Call Center Training Program
- Effective Sales Strategies for Call Center Employees
- Customer Service Series
- Business Presentation Skills Program
- Indoor / Outdoor Teambuilding Workshops
- Customized Programs (based on identified behavioral descriptors by the client)
Other Technical Skills
*The above mentioned competencies (knowledge, skills and attitudes) are developed by our consultants depending on the actual need of the organization.
*The amount of time spent developing your employees vary depending on the level of knowledge and skill of the participants.
*We would be glad to create a customized Training Plan and proposal for your Organization after an initial meeting with you has been set and agreements on the actual competencies have been made.
Leading Large Organizations
- VMCV Development
- Strategic Management
- Leadership Branding
- Change Management
Executive Series (being developed)
Managing the SELF
- The Various Perspectives About Self Development
- Setting Personal Goals
- Your Behavior and How to Change It
- Increasing your Learning Capacity at Work
- Managing Stress
- Not Aggressive, Assertive!
- Personal Integrity
- Work-Life Balance
- Stand Up with Confidence
- High Impact First Impressions
- Increasing Network Relations
- Resume Building
- Preparing for an Interview
- Financial Management
- Aligning Your Values with Your Organization
- MOVE! – Motivational Exercises
Increasing Personal Effectiveness
Managing Your Career Career Planning
Leading Other Individuals
- Directing
- Coaching
- Supporting
- Delegating
- Building Trust in an Organization
- Positive Scripting
- Resolving Interpersonal Conflict
- Active Listening and Counseling
- Feedback Giving and Self Disclosure
- Motivating Team Spirit
- Project Management
- Managing Effective Meetings
- Conflict Management
- Understanding Group Dynamics
- System and Process Thinking
- Team Building
- Effective Business Presentation
- Problem Solving and Decision Making
- Customer SERVICE EXCELLENCE!









